Who is responsible?
RIZWEON LTD, 347 Portland Road, London, England, SE25 4RA, United Kingdom, is responsible for personal data collected when you contact us or request an order through this site. Our contact email is shown on the Contact page once configured.
What information do we collect?
When you send an enquiry we may receive your name, email address, phone number (if provided), delivery location/address, the products and quantities requested, and the message you include. Standard server security logs may also be processed by our hosting provider.
Why do we use it?
We use enquiry information to respond, prepare an accurate quotation, communicate about any agreed purchase, keep necessary records and protect the service against misuse. The legal basis may include your request for steps before a contract, legitimate interests in customer service/security, and legal obligations where relevant.
Who processes it?
Our website is hosted on Cloudflare. When automatic email submission is configured, the site may use a transactional email provider to deliver your enquiry to our business email inbox. Alternatively, clicking the email option uses your own email application. Appropriate service providers may process data on our instructions.
Retention and your rights
We retain enquiry records only for as long as reasonably necessary for handling enquiries, accounting, disputes and applicable legal obligations. Subject to UK data protection law, you can ask for access, correction or deletion of eligible personal data, or raise other data-protection concerns using our contact details.
Cookies and local storage
Our catalogue uses your browser's local storage to remember basket contents. We do not install advertising trackers in this supplied website. Hosting and security infrastructure may use necessary security mechanisms.
Security
Do not send payment card numbers, ID documents or passwords through the enquiry form. If you have a privacy concern, please use the contact page. You can also complain to the UK Information Commissioner's Office if appropriate.